Privacy Policy

This Privacy Policy explains how El Roi Realty LLC (“we,” “us,” or “our”) collects, uses, and protects information you provide through this website. By using this site or submitting a form, you agree to the practices described below.

This statement applies to all users in all states, not only residents of California or any other specific jurisdiction. We do not sell, rent, trade, or otherwise transfer your personal information to outside parties for their marketing use.

Information We Collect

We collect only information you voluntarily provide through forms on this website, which may include:

• Name, email address, and phone number
• Property address and property details (bedrooms, bathrooms, square footage) submitted for a home valuation
• Mortgage calculator inputs such as purchase price, down payment, loan type, interest rate, term, and estimated credit score range
• Buying or selling timeline and how you heard about us
• Information submitted in a team application or survey
• Newsletter subscription preferences

We do not collect Social Security numbers, government identification numbers, bank account details, or payment card information through this website.

How We Use Your Information

Information is used solely to:

• Respond to your inquiry and provide the real estate or mortgage services you requested
• Send the results, reports, or materials you asked for
• Schedule and confirm appointments
• Send the market newsletter, if you subscribed
• Meet legal, regulatory, and recordkeeping obligations under Texas real estate law

Information Sharing

We do not sell or share your information with third parties for promotional or marketing purposes. Information may only be disclosed to service providers strictly necessary to deliver the services you requested — for example, our sponsoring broker, a lender, a title company, or a customer relationship management system used to manage inquiries — and only for that purpose. We may also disclose information where required by law or valid legal process.

Mobile Information & SMS Data

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All other categories of information exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms & Conditions

The following terms apply to the El Roi Realty LLC SMS messaging program:

1. We use SMS to confirm appointments, send reminders, and notify clients of schedule updates or important changes.
2. You can cancel the SMS service at any time. Just text STOP. After you send the SMS message “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time, and we will start sending SMS messages to you again.
3. If you are experiencing issues with the messaging program you can reply with the keyword HELP for more assistance, or you can get help directly at Kallebtherealtor@gmail.com.
4. Carriers are not liable for delayed or undelivered messages.
5. As always, message and data rates may apply for any messages sent to you from us and to us from you. Message frequency may vary. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.
6. If you have any questions regarding privacy, please read our privacy policy: kallebsolomon.com/privacy-policy.html

Consent

Consent to receive calls, emails, and text messages is optional and is not a condition of purchasing any property, product, or service. Checking the consent box on a form is voluntary — you may submit any form without checking it and we will still respond to your inquiry.

Where you do provide consent, we record the date, time, and the exact language shown to you at the time of submission.

Your Choices

• Text messages: reply STOP to unsubscribe or HELP for assistance.
• Email: click the unsubscribe link in any message.
• Calls: ask to be placed on our internal do-not-call list.
• Access or deletion: email us to request a copy of, correction to, or deletion of your information.

Data Storage & Security

Form submissions are transmitted over an encrypted connection and delivered by email to Kalleb Solomon, and may be stored in a customer relationship management system used to manage client inquiries. Some preferences, such as returning-visitor details on the mortgage calculator, are stored locally in your own browser and can be cleared at any time by selecting “Not you?” on the calculator or clearing your browser data.

Cookies

This website uses cookies and similar technologies to improve your experience and to measure website and advertising performance, including Google services. You may disable cookies in your browser settings; some site features may not function as intended if you do.

Children’s Privacy

This website is not directed to children under 13, and we do not knowingly collect personal information from them.

Changes to This Policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated date.

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